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Love on the Rocks: Why My 15-year Relationship with Apple May Soon Be Ending

Image by benhinc via Flickr An Open Letter to Steve Jobs Late last spring, my beloved iMac began shutting down unexpectedly. At first it happened once every two-three weeks. Such luck, I thought, I had purchased that Apple Care plan. I called in, I was given a case number, 179894157. Since it was an intermittent problem, I was told to wait until it got worse and then take it to the Apple Store near where I live in Fort Lauderdale, the Galleria Mall. Summer vacation came and went. The...